Terms and Conditions
Effective Date: November 6, 2014
Welcome to Fahiim Tech Innovations (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
1. Use of Our Services
You may use our website and services only for lawful purposes and in accordance with these Terms and Conditions. By accessing or using our services, you represent and warrant that:
- You are at least 18 years old or have parental consent to use our services.
- You will not use our services in any manner that could damage, disable, overburden, or impair our website or interfere with any other party’s use of our services.
- You will comply with all applicable laws and regulations in Uganda and your jurisdiction.
2. Account Registration
Certain features of our website may require registration. When you register, you agree to provide accurate, complete, and current information and to update it as needed. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
3. Intellectual Property
All content, design, text, graphics, logos, and images on our website, as well as our trademarks, trade names, and service marks, are the property of Fahiim Tech Innovations or its licensors and are protected by intellectual property laws. You agree not to copy, distribute, modify, or create derivative works from our content without our prior written permission.
4. User-Generated Content
If you submit content to our website, including but not limited to reviews, comments, or other materials, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and display such content in any media. You represent that you have the right to grant this license and that your content does not violate any third-party rights.
5. Payment and Fees
When you use our paid services, you agree to pay all applicable fees and charges. All payments are due at the time specified in the order or invoice. Failure to make payment may result in the suspension or termination of your access to our services. All fees are non-refundable, except as expressly stated in our Refund Policy.
6. Refund Policy
We strive to provide the highest quality of service. If you are unsatisfied with our services, please contact us within [Insert number] days of your purchase. Refunds, if applicable, will be issued at our discretion. Certain services, including custom web development and consulting, may not be eligible for refunds.
7. Limitation of Liability
To the fullest extent permitted by law, Fahiim Tech Innovations, its affiliates, and their respective directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use or inability to use our website or services. Our total liability to you for any claim arising from or related to these Terms and Conditions or your use of the website or services shall not exceed the amount paid by you, if any, for accessing our services.
8. Disclaimer of Warranties
Our services are provided on an “as-is” and “as-available” basis. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Data Protection and Privacy
We respect your privacy and are committed to protecting your personal data. Our data collection, use, and storage practices comply with the Data Protection and Privacy Act, 2019 (Uganda) and other relevant data protection laws. Please refer to our Privacy Policy for detailed information on how we handle your personal information.
10. Compliance with Local Laws
Fahiim Tech Innovations complies with the relevant laws and regulations in Uganda. This includes compliance with:
- Data Protection and Privacy Act, 2019 (Uganda)
- Electronic Transactions Act, 2011 (Uganda)
- Computer Misuse Act, 2011 (Uganda)
- Uganda Communications Act, 2013
You agree to comply with all applicable laws and regulations in your jurisdiction when using our services.
11. Indemnification
You agree to indemnify, defend, and hold harmless Fahiim Tech Innovations, its affiliates, and their respective directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website or services or violation of these Terms and Conditions.
12. Changes to Our Services and Terms
We reserve the right to modify, suspend, or discontinue our website or services at any time, with or without notice. We may also update these Terms and Conditions from time to time. If we make significant changes, we will notify you by posting the updated Terms on our website. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms.
13. Governing Law and Jurisdiction
These Terms and Conditions and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of Uganda. Any legal action or proceeding arising out of or related to these Terms and Conditions shall be brought exclusively in the courts of Kampala, Uganda, and you consent to the jurisdiction of such courts.
14. Termination
We may terminate or suspend your access to our website and services, without prior notice or liability, for any reason, including your violation of these Terms and Conditions. Upon termination, your right to use our services will cease immediately.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Fahiim Tech Innovations
Dubai, United Arab Emirates
Email: info@fahiimtech.com
Phone: +971 523306304
